Bringing order and efficiency to purchasing chaos
How BLANKSPACES enabled super-simple location expansion and tapped into a powerful vendor network with Order.
BLANKSPACES, founded in 2008, is Southern California’s first and oldest coworking space. It provides a personal, boutique experience for members to grow their businesses.
“Order has given us a seamless and easy procedure for both myself and my staff.”ELIZABETH NOWLIN
FACILITIES MANAGER, BLANKSPACE
Elizabeth Nowlin, Facilities Manager, is in charge of staff management, delegation, and managing supplies purchasing for office materials, decorations, facilities, and more.
“The system was chaotic, and we knew that it was just going to keep getting worse if we didn’t implement something new.”
|UNSCALABLE PURCHASING||Location expansions added chaos to an already messy purchasing process|
|NO STANDARDIZATION||Every location had different purchasing tools and needs|
|DIFFICULTY TRACKING ORDERS||Unable to seamlessly get the right supplies to the right locations|
Before Order, BLANKSPACES struggled to manage a purchasing process that scaled linearly in time and complexity as locations were added. Each location came equipped with its own credit card, vendor list, and unique purchases that needed to be made. Elizabeth recalls, “The system was chaotic, and we knew that it was just going to keep getting worse if we didn’t implement something new.”
The disjointed process also made it difficult to order, track, and review purchases. “We need to be able to review the purchases and know where things are going,” Elizabeth says while discussing such challenges,”It was not rare that someone would ask Who ordered this?” With 5 locations to manage, Elizabeth states that “We were constantly running out of supplies,” and with so much to accomplish at the company,“We didn’t want our staff to have to go out and buy things when they ran out – it was disruptive.”
“We have a one-stop-shop for purchasing and shopping for the offices.”
With expansion of an additional 3-5 locations in sight, the problem needed to quickly be addressed. BLANKSPACES partnered with Order in the fall of 2017 to improve communication and overall efficiency around purchasing.
For Elizabeth’s team, everyday processes instantly became easier: “We have a one-stop-shop for purchasing and shopping for the offices.” Order eliminated the stressful task of using separate credit cards for different locations.
Elizabeth comments that the new system has “given us a seamless and easy procedure for both myself and my staff.”
Purchasing time saved
Line-level spend visibility
Expanding to new locations, a process that was formerly daunting, was similarly simplified. Elizabeth says that when opening up BLANKSPACES’ Irvine location,”We were able to place one massive order in one cart for all our stuff – kitchen supplies, reception supplies, desks and planters. It was easy because there was one credit card, one order, one everything.And then it took only five minutes to set up that location’s account and ordering process.
POWERFUL VENDOR NETWORK
BLANKSPACES also noticed a drop in both time and money spent procuring the items for their locations. “Since Order handles all the sourcing and price checking for us we don’t need to wonder or worry if our staff is getting the best deal,” Elizabeth expressed.
Words of Advice from ELIZABETH
“Once we’ve added a product to Order we know everything has been taken care of.”
Simplify today so you can anticipate tomorrow.
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